Q. I am unable to reset my password. What should I do?
A. Please email us (firstname.lastname@example.org) or whatsapp (+91 8008101231) and we will surely help you with the same.
Q. When will I get the video access once I purchase the class?
A. Videos are on this website. Access to the videos will be given within 24 hours of the purchase.
Q. How do I get the videos once I purchase the class?
A. Once you get the access, please login to the website and visit Video Gallery. Click on the respective video link to access.
Q. I have bought the class but am unable to view the video. Please help.
A. Please login to the website and then access the video. You will not be able to view it if you are not logged in.
Q. How do I reach out to the instructor if I have any doubts/queries?
A. Please email us (email@example.com) or whatsapp (+91 8008101231) for a query resolution.
Q. Can I know the class fees in dollars or any other currency apart from INR?
A. Please check the exchange rate at the time of class purchase to know the exact amount after conversion. You can use the link below for the conversion: https://www.moneycontrol.com/mccode/currencies/
Q. I reside outside India. How do I pay in a different currency than INR (Indian Rupees)?
A. You can pay via Paypal. Please add to cart the classes you wish to order and select the payment mode as “Direct Bank Transfer/Paypal/ Paytm” and checkout. You will get the paypal link once the checkout is done.
In case INR is not displayed in your paypal payment option, please transfer the equivalent in any other currency.
Q. I am unable to transfer to the PayPal link provided on the checkout page. What should I do?
A. Please transfer to the following email ID : firstname.lastname@example.org